Mindful Health Solutions - Seattle

“I mean I’m kind of shocked by the negative reviews here because I’ve been going for the last year and have had nothing but positive experiences from billing to treatment. Holly has heeled me grow, listened, helped and has staff that are great. Shelby, Dinana, and JP care a lot. Being a healthcare worker I’m impressed by the group and the attention they give!”

“I've been seeing Dr. Jackenheimer for a little over 8 months now, and I appreciate his care so much. I've had prior providers (in/out of WA) who've prescribed me things which didn't seem to help, and those providers didn't do much to help alleviate those issue. Dr. Jackenheimer has been my first provider to be open to adjusting my care to best fit my needs. I also appreciate his demeanor, professionalism, and the guidance he provides. He's never been late to an appointment and is easy to talk to. I'm with the VA which has also brought some complications, but Dr. Jackenheimer worked through those issues with me with no complaint. Very happy patient. :)”

“Avoid this place at all costs. I've been seeing a psychiatrist at Mindful Health Solutions for over a year, most recently in early 2024 shortly before losing my employer-sponsored healthcare. Everything about this business is stressful - the check in process made no sense (sometimes I needed to check in multiple times to the same virtual appointment) and most recently was sent a bill for service over a year ago (this was not a bill I missed - they allegedly missed billing me for it at the time). Mindful Health Solutions ended up charging my card on file, but continued to send me a bill for this very old service. If you care about your mental health, avoid this place because dealing with them will just make it worse.”

“The process has been incredibly frustrating from the higher co-pay then I was told, to the Dr. being late to the point where I barely had half of my appointment where he was quite rude as well. I filled out a medical recorders request from on the website back in November that has not been sent to me. There have also been unexpected additional service charges to my account that appeared for me months later. To top it all off it has been almost impossible to get customer support for my struggles. I would avoid Mindful Health Solutions even if your insurance to refers them to you as the care was subpar and they will continue bill you. I understand that my experience is not universal and most of the people working here are probably good had workers. It is just incredibly frustrating to be billed for extra service charges when the dr was late know he probably has a busy schedule and working in psych can require prioritizing other pt's nee. There has also been to subpar support to receiving the medical records I requested that have still not been send to me.”